Privacy Policy

We at Spinmatch respect your privacy. This is a privacy statement explaining our collection, use, and protection of the information that you submit to us. It also describes our data security procedures and your rights. You consent to the following practices by using Spinmatch.

What Information We Collect

Information You Provide
With the help of registering on Spinmatch or communicating with our platform, we will gain access to such personal data as your name, email address, and phone number. This information helps us to create and maintain your account, send essential updates, and provide helpful customer care.

Transaction Information
 We monitor your deposits, withdrawals, gameplay and bonuses. This guarantees that your transactions are correct, safe and customized to your gaming experience. It assists us in identifying any form of suspicious activity as well.

Technical Information
 We also automatically gather information about your devices and browsers, such as IP address, devices and operating systems. This information can be used to optimize the platform, make it perform better, and make it all secure.

Cookies and Similar Tools
 Spinmatch uses cookies and trackers to help improve your experience, remember your preferences, and track the usage of our platform. In your browser, you have the option of controlling cookies in the settings.

How We Use Your Information

Managing Your Account
 Your information is used to create and manage your account, check identity, and to provide you with secure access to Spinmatch.

Processing Transactions
 The information you provide is used to process your bonuses, withdrawals, and deposits to guarantee security and accuracy.

Keeping You Safe
 We monitor data to identify unusual activity and prevent fraud, safeguarding your account and personal data.

Improving Our Services
 With aggregated, anonymized data, we can identify ways to improve and make Spinmatch more useful to our users.

Personalized Experience & Marketing
 In accordance with your preferences and gameplay, we may send you personalized notifications or offers with your consent.

Sharing Your Information

Trusted Service Providers
 We cooperate with third-party providers to conduct analytics, security control, and payments. Your information is only accessed when necessary to deliver these services.

Legal Requirements
 In compliance with auditing or investigating requirements by law, we may provide access to your data to authorities

Business Changes
 In case of merger, acquisition, or sale, your information may be moved. Your privacy will still be guarded by this policy.

Aggregated Data
 Aggregated, non-identifiable data may be shared with analysts or partners to enhance services.

Rest assured, we never sell your personal data.

Your Rights

u have control over your personal information. This includes the ability to:

  • Access the information we hold about you
  • Correct any errors or inaccuracies
  • Request deletion of your data (subject to legal requirements)
  • Receive your data in a portable format
  • Restrict or object to certain processing, including marketing

To exercise these rights, simply contact our customer support team.

Age Requirements

Spinmatch is intended for users aged 18 or older (or the legal age in your jurisdiction). If we discover accounts belonging to underage users, they will be disabled immediately.

Data Retention

We retain information about your personal data as long as you remain active on your account. The data in the inactive accounts can be archived or deleted after 12 or 24 months. Certain records, such as financial transactions, may be required to be stored longer due to legal and regulatory requirements.

How We Protect Your Data

Encryption
 Both in transit and at rest, sensitive information is encrypted.

Access Control
 Personal data can only be accessed by authorized personnel, and only when required.

Regular Security Checks
 Audits and assessments are carried out to identify weaknesses and adherence to the security standards.

Incident Response
 In case of a data breach, we have procedures that will ensure that we react promptly and notify concerned users when necessary.

Data Storage Locations
 Most of your information is stored on secure servers in regulated regions. Backups may exist in other regions, but always follow strict security practices.

Updates to This Policy

This Privacy Policy can be periodically revised to accommodate changes to what we offer, regulatory changes, or business practices. The updates can be sent via the platform directly, and a revision date will be provided in the updates. Significant changes that impact your rights might call for more consent or notice.

Contact Us

We have a customer service team that can address any questions that you might have about this privacy statement or the manner in which we handle your data. To make deletions, corrections, or other privacy issues, rely on the Spinmatch platform.