Terms and Conditions

These Terms and Conditions provide the foundations on the way you use Spinmatch mobile applications, web resources, and related services. You agree that by accessing or signing into the Platform, you will abide by these Terms in their entirety.

You are not supposed to use the Platform in case you contradict one of the points that are highlighted in these Terms. By using this Platform, you confirm that you have read, understood, and agreed to these Terms.

Spinmatch reserves the right to modify or update these Terms at any time without providing prior notice. It is upon you to recheck this page in order to keep yourself updated. By your consuming of the Platform after any changes have been made, it will show that you accept the revised Terms.

Definitions

For clarity throughout these Terms:

  • Account refers to your registered user profile on the Platform.

  • User, You, and Your mean the person who accesses or uses the Platform.

  • Games include all casino games, sports betting, live dealer games, slots, crash games, fantasy contests, and other entertainment products available on the Platform.

  • Winnings refer to the monetary win, credit, or promotional prize, which you may win by playing the game.

  • Bonus means any promotional credit, free spin, cashback reward, or incentive which is subject to additional Bonus Terms.

  • Content is defined as information, graphics, text, images, audio, and video that are provided on the Platform.

Eligibility to Use the Platform

To access and use Spinmatch services, you must:

  • You must be at least 18 years old, or meet the legal betting age requirement in your country of residence if it is higher.

  • Be a resident of a nation or region where online betting is legal.

  • Not accessing the Platform from restricted jurisdictions.

By creating your account, you confirm that you are eligible. If it is found that you do not comply with them, your account may be closed and any winnings immediately lost.

Account Registration and Security

To play games and use services, you have to sign up to create an account. The provision of correct & complete information: Full information must be provided, including your name and date of birth, and valid payment details.

You are the one who exclusively undertakes to keep confidential your account credentials. If you suspect that your account has been compromised, you are required to inform Spinmatch without delay.

Each account is personal and cannot be transferred to anyone. You are not allowed to transfer, share, or sell your account under any circumstances. We may also suspend or close accounts that indicate a pattern of misuse or fraudulent activity (including multiple registrations with the same email address).

Fair Play and User Conduct

Spinmatch is committed to fair play and integrity. As a user, you agree to:

  • Use the Platform for entertainment purposes only.

  • Not to use the unauthorised tool, software, or bots that interfere with the gameplay.

  • Refrain from participating in collusion, dishonesty, or any form of fraudulent conduct.

  • Do not post anything on the Platform that is offensive, defamatory, or unlawful.

Violation of any of these conduct rules can result in suspension/termination, or seizure of prizes.

Bonuses and Promotional Offers

Spinmatch can provide welcome packages, free spins, cashback, or deposit matches. The terms of each offer are subject to individual Bonus Terms that may include:

  • Betting requirements before withdrawal of bonus-related winnings.

  • Different games have varying contribution rates. For instance, slot machines often count 100% toward requirements, whereas table games usually contribute at a lower percentage.

  • Expiration dates for unused bonuses.

  • Caps on maximum winnings from bonuses.

In case of abusive use of bonuses or goods by an impersonation method, or multiple accounts, or other fraudulent activity, Spinmatch reserves the right to withdraw the bonus, release all winnings using that bonus, and close the account.

Deposits and Withdrawals

Any and all financial exchanges on the Platform have to be carried out using valid and approved means of payment. By making a deposit, you confirm that you are the lawful owner of the payment method used.

By depositing, you state that you are the rightful owner of the payment method you are using. The deposits made are posted immediately in most of the cases, although there could be delays occasioned by third-party processing. The withdrawal will be subject to a verification process, and this may cause some delay in the processing.

There are minimum and maximum transaction amounts that can be sent and are determined by the preferred transactional method. Spinmatch may at its discretion, require proof of identity, payment ownership, or address in order to process withdrawals.

Chargeback-related or fraudulent activity can lead to account suspension and confiscation of funds.

Responsible Gaming

Spinmatch encourages all users to practice responsible gaming. Wagering should be treated as a pastime for enjoyment, not as a reliable income stream.

We provide tools to help manage your play, including:

  • Deposit limits.

  • Self-exclusion options.

  • Cooling-off periods.

In case you think that betting is harming your life, we encourage you to take action and find professional help and use the responsible gaming options available on the Platform.

Anti-Money Laundering (AML) and Fraud Prevention

Spinmatch is in line with the international anti-money laundering and fraud prevention legislation. Using the Platform, you consent to comply with the verification procedures, which may include:

  • Providing valid identification documents.

  • Submit proof of address.

  • Demonstrating ownership of payment methods used.

Suspicious transactions can be reported to the appropriate authorities, and Spinmatch can freeze or close the accounts where it has a suspicion of money laundering or fraudulent activity taking place.

Privacy and Data Protection

We care about your privacy. Spinmatch handles your personal data under the relevant privacy laws. Any provided information can be used:

  • Verify your identity.

  • Process transactions.

  • Provide customer support.

  • Offer tailored promotions and services.

  • Comply with legal obligations.

We will not sell or provide your confidential information to unreliable third parties. Data might be distributed among trusted service providers, payment processors, and regulators where the law on this compulsion exists.

Intellectual Property Rights

The intellectual property on the Platform, such as software, designs, trademarks, logos, text, and media, are owned by Spinmatch or their respective licensed owners. No content may be copied, distributed, modified, excessive or exploited without written consent.

Use of our intellectual property other than by our consent may lead to litigation.

Liability Disclaimer

Spinmatch does its best to provide access to the services without interruptions; however, we cannot guarantee that the Platform will not have errors or downtimes.

We are not liable for:

  • Losses incurred due to non-functionality of the system, contact problems or technical loss.

     

  • Use of indirect or consequential damages, e.g., loss of profits or data.

     

  • Bets placed after system errors or delays.

     

In the event of a dispute, Spinmatch’s records will be deemed final unless evidence proves otherwise.

Liability Disclaimer

Spinmatch does its best to provide access to the services without interruptions; however, we cannot guarantee that the Platform will not have errors or downtimes.

We are not liable for:

  • Losses incurred due to non-functionality of the system, contact problems or technical loss.

  • Use of indirect or consequential damages, e.g., loss of profits or data.

  • Bets placed after system errors or delays.

In the event of a dispute, Spinmatch’s records will be deemed final unless evidence proves otherwise.

Suspension and Termination

Spinmatch may suspend or terminate your account if you:

  • Breach these Terms.

  • Provide false information.

  • Engage in fraudulent, collusive, or unlawful activity.

  • Fail verification or regulatory checks.

Upon termination, any active bets may be voided, and bonuses canceled. The money can be held up to the time of the investigation

Third-Party Services

The Platform may also connect to third-party applications and services, e.g., payment processors or software providers. Spinmatch is not responsible for the performance, accuracy, or policies of these third parties. By using the Platform, you agree that Spinmatch shall not be held liable for losses arising from third-party service failures.

Dispute Resolution

In case of any dispute being unresolved internally, the dispute may be referred to an independent adjudication service, or it may be settled on the basis of applicable laws and jurisdictional procedures.

Governing Law

Just as Spinmatch is registered/operates in a given jurisdiction governed by the laws of that jurisdiction, these Terms are subject to the laws of that jurisdiction. You agree to the exclusive jurisdiction of the courts of competence of that country in case of any dispute by use of the Platform.

Communications

When you open an account, you agree to have communication sent to you by Spinmatch, such as account news, promotions, and service alerts. You may choose to unsubscribe from marketing emails at any time, but you will receive operational emails related to your account.

Contact Information

If you have questions, concerns, or complaints about these Terms or the Platform, you can contact us at:

  • Email: enquiry@spinmatch.co

  • Phone: 18XX-XXX-XXXX

Our support team is available to assist you with account issues, responsible gaming tools, and dispute resolution.

Complete Agreement

This will be the complete agreement between you and Spinmatch, and, together with any other policies posted at Spinmatch, including the Privacy Policy, Bonus Terms, and Responsible Gaming Guidelines, shall supersede any other agreement we have between us.

All of these Terms and Conditions will be severable if any other provision is unenforceable.